- Microsoft Office For Mac Troubleshooting 2
- Microsoft Office Home For Mac
- Microsoft Office For Mac Troubleshooting Manual
- Microsoft Office For Mac Free
Summary
More information
Outlook Search Repair
- Choose Apple menu, then System Preferences, and then Spotlight.
- Select the Privacy tab.
- In Finder:
- On the Go menu, select Go to Folder...
- Copy and paste the following location into the 'Go to the folder:' dialog box and select Go:~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/
- Drag the 'Main Profile' folder to the Privacy tab. Once added, remove the folder, and Spotlight will re-index the folder.You must perform this step for any additional profile folders you have.
![Microsoft Office For Mac Troubleshooting Microsoft Office For Mac Troubleshooting](/uploads/1/2/6/5/126526025/934659967.jpg)
When to use the tool
How to use the tool
- Download and open the Outlook Search Repair tool.
- Follow the instructions.Note The tool searches for duplicate installations of Outlook. If no duplicates are detected, go to step 3. If duplicates are detected, remove the duplicate Outlook installations, and then restart the system. After your system is restarted, the Outlook Search Repair tool may reopen. If it does reopen, exit and restart the tool.
- Select Reindex.Note The Outlook Search Repair tool displays a 'Reindexing, please wait' message while it works. Wait for this process to finish. This may require an hour or more, depending on the size of your Outlook profile. Outlook doesn't have to be open when the repair occurs. A spotlight search will be slower and may not finish while the index is being repaired.
- Exit the Outlook Search Repair tool when you receive the following message after the repair is completed:Done! Reindexing has completed!
OutlookResetPreferences
When to use the tool
How to use the tool
- Download and open the Outlook Reset Preferences tool.
- Click the Reset Now! button. This closes Outlook if it's open, and then resets the preferences to their default settings.
- Exit the Outlook Reset Preferences tool.
SetDefaultMailApp
When to use the tool
How to use the tool
- Download and open the Default Mail Application tool.
- In the Default Mail Application dialog box, select com.microsoft.outlook, and then click Make Default.
- Exit the Default Mail Application tool.
ResetRecentAddresses
When to use the tool
How to use the tool
- Download and open the ResetRecentAddresses tool.
- Click the Reset Now! button.
- Exit the Reset Outlook Recent Addresses tool.
It can be frustrating to have your document all ready to go but when you try to print you're not able to. In this article we'll walk you through a few steps you can try to get printing from Microsoft Office for Mac working again.
![Microsoft Microsoft](/uploads/1/2/6/5/126526025/249798965.jpg)
In this article I'm going to assume that you've already checked a few of the obvious things such as:
- Is the printer turned on?
- Is there paper, ink and/or toner in the printer?
- All cables to the printer and the computer are securely connected?
This article is for troubleshooting when you can't get your document to print at all. If you have questions about how to print a document in Office for Mac or how to do special things like print on both sides of the page (duplex) see Print a document in Word for Mac.
Make sure you have all Apple software updates installed
The first thing to do in troubleshooting print issues is to make sure you have all of your Apple software updates installed. To do that: click the Apple button at the top left corner and choose Software Update. Walk through the Software Update wizard and have it download and install any updates that it finds.
Once the updates are complete, reboot your computer then try your print job again. If it still won't print your printer may be paused or another print job may be holding up the queue.
Make sure your printer isn't paused
- Click the printer's icon in the Dock to open the printer's queue window .
- If you see the Resume button in the toolbar that suggests that the printer is paused. Click the Resume button and see if printing proceeds.
If the printer isn't paused, but print jobs are stacking up anyhow, it's possible that another print job is holding up the queue because of an error with that job. To clear that job select it, then click the Delete Job button on the right .
Test printing in a new document
It's possible that the problem is in your document, so let's try printing from a different document to test that idea.
- Create a new file in the Office program (Word, Excel, PowerPoint etc.) that you're having trouble printing from. To do that click File > New
- Type a few words of random text
- Try to print the document
If it prints successfully that tells us that the problem is in your existing document. See Troubleshoot damaged documents in Word for Mac.
If it doesn't print successfully try changing the font of your text by selecting your sample text, choosing the Font drop down on the ribbon, and selecting a different font. Try printing again. If it prints successfully that tells us the problem is with the font you're using. The easiest solution is to use a different font for your text.